Fire, flood and hardware failure happen. Tape and disk copies kept on site often go with them, and many have never been tested. Thoroughbred keeps a current copy of your system and data off-site and helps you get back to work.
Service levels
| Level | Backup | During a disaster |
|---|---|---|
| Level I | Daily, after hours | We restore to the last backup and supply media to update your system once it’s repaired |
| Level II | Daily, after hours | You log on to Thoroughbred’s server and keep working |
| Level III | Real time, with DataSafeGuard journaling | You keep working on our server until your system is repaired, then we resynchronize it |
DataSafeGuard
DataSafeGuard records every transaction, so data can be recovered to the last good transaction rather than last night’s backup.
What customers say
- Intercontinental Bearing Supply Company: the backup service and Thoroughbred’s help after a fire kept the business going.
- Newlyweds Foods: disaster recovery procedures worked when the primary server failed.
- Burns and McBride Energy: systems and customer data were restored within an hour from the off-site backup.