Solution-IV Customer Portal provides Internet access to customer related information in the Solution-IV system. Quotes, Orders, Statements, Invoices and Customer Account Information may be viewed and printed. Service calls may be requested. Orders may be tracked, and more.
Solution-IV’s Customer Portal keeps your customers in touch with your business automatically. A direct connection to their pricing, discounts and account information is provided when ordering and obtaining quotes on-line, thus reducing sales cycles, improving efficiency and increasing revenue. Designed for ease of use, Solution-IV Customer Portal can be implemented in a very short time, and available for use by your customers immediately. e-Business is supported by providing on-line order processing, including product descriptions, images, and correct pricing discount information. Files can be imported as required.
Features
Features supported by the Solution-IV Customer Portal module include:
- Customer account information
- Request pickup
- News
- Rewards
- Open invoice research
- Order tracking
- Statement research
- Item inquiries
- Service requests, with the Service Contract module
- Printable documents
- Designed to match your current website’s look and feel
Additional features can be added and modified as required or desired. Solution-IV Customer Portal is flexible, and configurable to you and your customers’ requirements.