Troubleshooting
The following provides troubleshooting information for the Thoroughbred Server.
Server Crash
Section titled “Server Crash”If the server crashes or the connection is lost, any attempt to access data on the server results in and Error 103. The client must exit Basic and restart.
Performance
Section titled “Performance”Performance problems can be caused by network connection or by the hangs that occasionally occur in mixed operating system environments. Contact the network administrator to determine if network problems exist. To see if you are running into excessive “hang” conditions, type:
DUMP IPLDEVS “STATS=YES”The listing shows the timeout errors for those servers to which the client is connected. The listing should look similar to:
Listing of Timeout Errors
Section titled “Listing of Timeout Errors”| *** IPL ENVIRONMENT INFORMATION | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| *** TCP TIMEOUT INFORMATION | |||||||||||
| Level | |||||||||||
| Server | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Total |
| S1:Server1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| S2:Server1 | 4 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 6 |
| *** END OF DUMP2 |
Remember that a Level 1 error is a timeout after one second, a Level 2 error is a timeout after two seconds, a Level 3 error is a timeout after four seconds, etc.
You should also contact the Server System Administrator to verify that the server is fully functional.
From the TS Network DataServer Reference, version 8.9.1. Open this page in the PDF